Customer relationship management
Manage customers, external users, sales interactions and business follow-ups in one connected experience.
Solutions
Lighten combines CRM, sales automation, finance, inventory, service and vendor workflows in a suite that can connect directly to parent ERP systems.
Suite modules
Manage customers, external users, sales interactions and business follow-ups in one connected experience.
Support order placement, payment collection, schemes, promotions, rebates and approvals.
Handle custom units such as standard pack size, item quantity and box numbers with fewer manual checks.
Bring billing schedules, accounting, payroll-related work and financial reporting into connected workflows.
Track budgetary controls, indents, ICN visibility and related approvals across teams.
Support appointments, PO visibility, indent and ICN views, ASN creation and stockist workflows.
Manage inventory, assets, MRP, product finalization sheets, sticker printing and UQR-linked processes.
Run warranty claims, technician management, after-sales modules and customer service activities.
Coverage
Why Lighten
Designed to reduce the friction and cost pressure associated with traditional ERP extensions.
Responsive screens and mobile-ready usage help enterprise users work without unnecessary complexity.
Self-customizable applications allow business teams to adapt processes with limited dependency.
Technical support, maintenance and implementation experience are part of the offer.